How to protect yourself, your family and community from Coronavirus and keep safe.

What is Coronavirus (COVD-19)?

Coronavirus is a contagious virus that travelled here from overseas. It is like the flu or a cold which means it can be passed from one person to another. Having knowledge about Coronavirus helps to stop it from being shared around.


Symptoms include fever, coughing, sore throat, fatigue or tiredness, and shortness of breath and breathing difficulties.

If you have serious symptoms such as difficulty breathing, call 000 for urgent medical help.

When to get tested

You will only be tested if your doctor decides you meet the criteria:

  • You have returned from overseas in the past 14 days and you develop respiratory illness with or without fever
  • You have been in close contact with a confirmed COVID-19 case in the past 14 days and you develop respiratory illness with or without fever
  • You have severe community-acquired pneumonia and there is no clear cause
  • You are a healthcare worker who works directly with patients and you have a respiratory illness and a fever

If you meet these criteria you should seek medical attention. Your doctor will tell you if you need to get tested.

Update from NDIA

In line with the Australian Government’s advice, all NDIA offices will be closed to the public, and face-to-face meetings will no longer be conducted.
Services are being provided via phone, email and webchat.

The Minister for the NDIS has announced a range of measures to support NDIS participants and providers during this time.

The NDIA is working to implement these initiatives as soon as possible.

We are currently updating the resources on this page to reflect the new measures.
Learn more about the new measures:

Government Health Information

National Coronavirus Helpline

Call this line if you are seeking information on Coronavirus (COVID-19). The line operates 24 hours a day, seven days a week.

1800 020 080

If you require translating or interpreting services, call 131 450

If you have serious symptoms such as difficulty breathing, call 000 for urgent medical help.

Coronavirus information video – Auslan

This video explains Coronavirus information in Auslan and how to reduce the risk of spreading or contracting the coronavirus or Covid-19.

The Coronavirus pandemic has meant that the Australian Government has put some measures, or rules, in place to keep our communities safe.

Read more here.

Media Statement

Some helpful videos to help you stop the spread of Coronavirus and stay safe

Self Care and Coronavirus

Social Distancing

NDIA changes to support NDIS participants through Coronavirus

Stop Coronavirus in it’s tracks

Good Hygiene Starts Here

We can all help to stop the spread of the Coronavirus. This video details good hygiene practices that everyone can adopt.

Social Distancing

Coronavirus is most likely to spread from person to person, when we come into close contact with one another. We can all help stop the spread by keeping our distance. Watch this video for useful tips.

Help Stop The Spread

Helping to stop the spread of coronavirus is something that we can all do. Watch this video for practical tips.

Older Australians

Coronavirus can be more serious for older Australians, but we can help to protect those most at risk. Watch this video to learn more.

Information regarding Coronavirus for States and Territories

All States and Territories have different measures in place to keep their communities safe. These measures may change and be updated in response to what is happening with Coronavirus. For example, some states and Territories have closed remote Aboriginal communities to visitors.

See below for more information.

Information by state and territory

Click on your state or territory to find the latest up to date information on these measures and further advice.

New South Wales



Northern Territory

NT Remote Communities

Western Australia

WA remote communities

South Australia



NEWS from the Royal Commission

Disability Royal Commission calls for urgent action

The Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability is calling on all Australian governments to ensure that responses to COVID-19 include dedicated strategies and take all necessary measures to protect and support people with disability. Read More>

Statement of concern The response to the COVID-19 pandemic for people with disability 

The Royal Commission is deeply concerned about the impact of the COVID-19 pandemic on people with disability. The pandemic is an unprecedented public health, social and economic emergency that requires swift and effective action by governments, businesses and the community. Governments should ensure they take all necessary measures to ensure the protection and safety of persons with disabilities. Read More >

Financial Support

There are a range of State and Federal Government services and financial support systems in place for those who need assistance. please see below for more information.

People with Disability

If you get a disability payment from us there are no changes to your payment due to coronavirus.

For further information, click here. 


If you’re not affected by coronavirus your payment won’t change.

For further information, click here. 


Find out about your family payments and child support if you’re affected by coronavirus (COVID-19).

Older Australians

If you get an older Australian’s payment from us there are no changes to your payment due to coronavirus. Find out more. 

Financial Support for Individuals and Households

The Australian Government is providing financial assistance to Australians. This assistance includes income support payments, payments to support households and temporary early releases of superannuation.

Find out more here. 

Income support for individuals Factsheet 

Payment to support households Factsheet

Temporary early release of superannuation

The Government is allowing individuals affected by the Coronavirus to access up to $10,000 of their superannuation in 2019-20 and a further $10,000 in 2020-21.

Find out more here.

Recent News Regarding the Coronavirus


National Indigenous Times: First Peoples Disability Network calls for more support for disabled Indigenous

With disabled First Nations Peoples having a significantly high risk of serious infection from COVID-19,…

Increase Disability Support Pension now to deal with coronavirus

People with disability who receive the Disability Support Pension (DSP) urgently need access to the…

NITV: Urgent action needed to protect First Nations people with disability from COVID-19

The First Peoples Disability Network of Australia calls for more government support to protect vulnerable…

First Nations people are extremely vulnerable to the COVID- 19 pandemic

First Nations people with disabilities are extremely vulnerable to serious infection from COVID- 19. Federal…
Urgent measures needed to support people with disability during COVID-19 crisis