The Victorian Government is delivering relief to thousands of Victorians who have been impacted by the current flood emergency.
During an emergency, it is important to stay up to date with the latest warnings and information.
- Visit the VicEmergency website
- Get the VicEmergency App from Apple App Store or Google Play
- Follow VicEmergency on Facebook and Twitter
Emergency relief payments are available for community members whose homes have been affected by the current flood emergency in Victoria.
It is a one-off payment for immediate relief needs, including food, clothing, medication and accommodation.
Apply using the online application form.
If your application is successful, you will receive payment via direct deposit within three to five business days. If you can’t be paid via direct deposit or need help with the application form, please request a call back.
Victorians affected by the flooding emergency can also access temporary accommodation, emergency relief centres and more. See Relief and Recovery on VicEmergency for more information.
To find out what supports are available to you call the Flood Recovery Hotline on 1800 560 760. If you need an interpreter, press 9 when you call.
The Australian Government is also offering financial support. Visit Services Australia to find out more and apply.
For family violence services, please contact the Safe Steps Family Violence Response Centre on 1800 015 188.
If you are in immediate danger, please call triple zero (000).
- Multilingual audio news – flood updates
- After the flood: Returning home safely
- Information on emergency payments
- General information about floods and storms – including audio
- Trauma – reaction and recovery
- Post-traumatic stress disorder (PTSD)
- Survivor reactions to traumatic events
- Trauma and children – newborns to two years
- Trauma and families
Source: 20 October 2022 Department of Families, Fairness and Housing, Newsletter – Special edition